ART Technical support center We will need the following information *Type of computer *Operation system *Ideation product and version *Description of the problem E-Mail:support@artray.us |
| About PC for our products | About lens for our camera | About Customization and OEM |
| About Viewer software | About 2D Measurement Software | About SDK |
| About Customer support | About Linux |
| About Viewer software | About 2D Measurement Software | About SDK |
| About Customer support | About Linux |
[About PC for our products]
Q1.What kind of PC should I use for ARTCAM?
Comfirmation of USB2.0
*Please use free trial to make sure if your PC is compatible with ARTCAM
*Please note that our products are not compatible with USB1.1 except ARTCAM-130SN2.
*Recommended PC:Intel chip set, Above ICH6
Q2.About USB2.0
×USB2.0 PCI card
However, PCI bus is 33MHz, but the specifications of its chip(almost manufactured by NEC, uPD720100)
is old and the maximum transfer speed is 20MHz.
×USB2.0 PCMCIA card
It is not suitable for ARTCAM, because the bus clock of PCMCIA bus is 16MHz.
○Built-in USB2.0 port
Almost all current PC have built-in USB2.0 ports. In addition, it is possible to do fast transfer
because USB2.0 ports are connected to internal bus.
We have already confirmed 320Mbps(40MHz).(by SIS USB2.0 chip)
Please note that some of lap-top computer manufactured by NEC have uPD720100,
and its transfer speed is slow for ARTCAM.