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FAQs ART Technical support center
We will need the following information
*Type of computer *Operation system
*Ideation product and version *Description of the problem
| About PC for our products | About lens for our camera | About Customization and OEM |
| About Viewer software | About 2D Measurement Software | About SDK |
| About Customer support | About Linux |

[About Customer support]

Q1.How long is the term of the warranty?

Please reffer to the Warranty.

Q2.How about the viewer software, the measurement software and the device driver?

We put the updated on our website.
You can download the newest version of the viewer software and the device driver.